National Bank of Pakistan
Perception Survey
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Your Gender *
Required
Your Age *
Your current deployment *
Commercial Retail Banking Group
Corporate Banking Group
Investment Banking Group
Aitemad Islamic Banking Group
International Banking Group
Treasury & Capital Markets Group
Global Home Remittances Group
Payment System & Digital Banking Group
Human Resource Management Group
Information Technology Group
Logistics Support Group
Legal Division
Strategic Marketing Division
Service Quality Division
Risk Management Group
Audit & Inspection Group
Compliance Group
Credit Management Group
Operations Group
Assets Recovery Group
Financial Control Group
Abbotabad
Bahawalpur
Faisalabad
Gilgit
Gujranwala
Gujrat
Gawadar
Hydrabad
Islamabad
Jehlum
Karachi
Lahore
Larkana
Mardan
Mirpur AK
Multan
Muzaffarabad
Peshawar
Quetta
Rawalpindi
Sargodha
Siakot
Sukkur
Head Office
Conventional Banking
Corporate Banking
Islamic Banking
If you have selected field deployment, what is your function? *
Your grade *
Required
Your total work experience *
Your employment time *
Required
Your NBP joining route *
Your length of service at NBP *
Your highest education qualification *
I have a clear understanding of how my performance is evaluated and I know the parameters of performance ratings. *
Strongly Disagree
Strongly Agree
I have a good understanding of the direction in which the Senior Management is leading the organization. *
Strongly Disagree
Strongly Agree
I believe that the Senior Management is committed to lead the organization towards greater success. *
Strongly Disagree
Strongly Agree
My Supervisor is able to clearly explain his/ her expectations from a job given to me. *
Strongly Disagree
Strongly Agree
My Supervisor is fair with everyone in the team and does not have favorites. *
Strongly Disagree
Strongly Agree
My organization offers multiple career opportunities to grow within the organization. *
Strongly Disagree
Strongly Agree
I have a say in identifying the training required for my development *
Strongly Disagree
Strongly Agree
Overall, the way we reward and recognize people in this company helps us produce the business results we want. *
Strongly Disagree
Strongly Agree
I am satisfied with the number of training that I have received in my organization. *
Strongly Disagree
Strongly Agree
I am satisfied with the coaching my immediate manager provides me regarding my career development. *
Strongly Disagree
Strongly Agree
There is good communication between my department and others with whom I need to coordinate. *
Strongly Disagree
Strongly Agree
My working hours allow me to spend quality time with family and friends and to pursue my interests / hobbies. *
Strongly Disagree
Strongly Agree
In NBP, teamwork is encouraged with different work groups reaching out and helping each other *
Strongly Disagree
Strongly Agree
Ideas shared across departments are welcomed and taken seriously. *
Strongly Disagree
Strongly Agree
The policies of the organization are employee friendly. *
Strongly Disagree
Strongly Agree
Our clients consider NBP as a functional arm of the Government of Pakistan *
Strongly Disagree
Strongly Agree
The policies at NBP are driven by its strategic direction and the reason of its existence only. *
Strongly Disagree
Strongly Agree
My organization continuously creates an environment of openness and trust. *
Strongly Disagree
Strongly Agree
I am kept well informed about my work group's plans and progress. *
Strongly Disagree
Strongly Agree
I am aware of what is, and is not, acceptable in my organization. *
Strongly Disagree
Strongly Agree
Government of Pakistan shares the same reputation externally to that of NBP. *
Strongly Disagree
Strongly Agree
People at NBP introduce themselves to customers as a government employee. *
Strongly Disagree
Strongly Agree
I feel well consulted when major changes are made in this organization. *
Strongly Disagree
Strongly Agree
My organization’s internal processes and procedures allow me to deliver timely services to my clients *
Strongly Disagree
Strongly Agree
Supervisors are held accountable when their actions or behaviors are contrary to the values of diversity and inclusion. *
Strongly Disagree
Strongly Agree
In my organization I can grow to the level of Senior Management through normal career progression process. *
Strongly Disagree
Strongly Agree
Senior Management recognizes good performers in official gatherings and functions. *
Strongly Disagree
Strongly Agree
The Senior Management of my organization encourages new ways of doing things. *
Strongly Disagree
Strongly Agree
The Senior Management is generally visible and keeps regular contact with the employees in my organization. *
Strongly Disagree
Strongly Agree
NBP has done a good job in promoting a separate identity of the Organization (independent of Government of Pakistan). *
Strongly Disagree
Strongly Agree
My organization has a Zero-Tolerance policy against women harassment. *
Strongly Disagree
Strongly Agree
I can count on my Supervisor to back me up when I have failed despite making a sincere effort. *
Strongly Disagree
Strongly Agree
I know of what I need to do to get promoted to the next level in the organization. *
Strongly Disagree
Strongly Agree
Employees of the commercial banks are interested in joining NBP. *
Strongly Disagree
Strongly Agree
I have all the tools, resources & infrastructure I need to do my job well. *
Strongly Disagree
Strongly Agree
Government of Pakistan does not directly impact the policies and systems governing employees at NBP. *
Strongly Disagree
Strongly Agree
When I take on a new job or responsibility I receive adequate training and support. *
Strongly Disagree
Strongly Agree
Training and development programs offered have helped me cover my current skill gaps. *
Strongly Disagree
Strongly Agree
Employees are treated fairly regardless of gender, age, ethnicity, religion or disability. *
Strongly Disagree
Strongly Agree
I feel free and safe to report unethical conduct by an employee to my Senior Management. *
Strongly Disagree
Strongly Agree
Senior Management clearly communicates the NBP strategic priorities. *
Strongly Disagree
Strongly Agree
My organization makes efforts to explain the reasons behind the transformation changes. *
Strongly Disagree
Strongly Agree
In the organization, differing views are openly discussed while taking decisions *
Strongly Disagree
Strongly Agree
My associates or fellow employees are committed to doing quality work. *
Strongly Disagree
Strongly Agree
I feel involved in the decisions that affect my work *
Strongly Disagree
Strongly Agree
Whenever I give my team an opportunity to make decisions, they make good decisions worthy of implementation
Strongly Disagree
Strongly Agree
Clear selection
Compared to people doing a similar job in other organization I feel my pay is reasonable. *
Strongly Disagree
Strongly Agree
The purpose of my organization makes me feel my job is important. *
Strongly Disagree
Strongly Agree
My Supervisor gives me constructive and on-the-spot performance feedback *
Strongly Disagree
Strongly Agree
My work group has a climate in which diverse perspectives are valued. *
Strongly Disagree
Strongly Agree
I have been trained on standards of behaviors and what is acceptable conduct in the last 12 months *
Strongly Disagree
Strongly Agree
I am encouraged to take initiative to perform my job well. *
Strongly Disagree
Strongly Agree
I have been able to balance home and work life without hindering my career progression *
Strongly Disagree
Strongly Agree
I feel I have learnt a lot from people in my work group *
Strongly Disagree
Strongly Agree
Compared to other Tier 1 banks, my organization offers me better or equivalent career advancement opportunities *
Strongly Disagree
Strongly Agree
The people I work with treat me with respect. *
Strongly Disagree
Strongly Agree
I trust Senior Management to appropriately balance employee interests with those of the organization *
Strongly Disagree
Strongly Agree
The Senior Management demonstrates the core values of the organization by their actions. *
Strongly Disagree
Strongly Agree
Unethical employees, irrespective of seniority, face disciplinary action in the organization. *
Strongly Disagree
Strongly Agree
I have a choice in deciding how I do my work. *
Strongly Disagree
Strongly Agree
I have to frequently work extra hours to keep up with my workload. *
Strongly Disagree
Strongly Agree
The compensation I receive is adequate to take care of my financial needs. *
Strongly Disagree
Strongly Agree
My organization ensures that resistance to change is dealt with urgency and forcefully. *
Strongly Disagree
Strongly Agree
The appraisal process in NBP is clearly able to distinguish between good and bad performers *
Strongly Disagree
Strongly Agree
My organization makes organization wide communication of changes in the organization in a timely and effective manner. *
Strongly Disagree
Strongly Agree
I trust my organization to do what it promises to do. *
Strongly Disagree
Strongly Agree
My organization operates with integrity in all its activities *
Strongly Disagree
Strongly Agree
The training programs in my organization are designed on modern concepts and are effective in meeting my development needs. *
Strongly Disagree
Strongly Agree
There are opportunities available to me to express my ideas to Senior Management. *
Strongly Disagree
Strongly Agree
In my organization cross function teams are encouraged to meet larger organisational objectives. *
Strongly Disagree
Strongly Agree
I believe my fixed salary level is similar to that of my peers in the organization *
Strongly Disagree
Strongly Agree
My organization’s internal processes and procedures allow me to deliver high quality services to my clients. *
Strongly Disagree
Strongly Agree
I am satisfied with the speed of innovation in new technology at NBP. *
Strongly Disagree
Strongly Agree
Employees get assigned to other departments for short assignments & projects *
Strongly Disagree
Strongly Agree
I think the existing salary package in NBP is attractive enough to motivate and retain competent employees. *
Strongly Disagree
Strongly Agree
Support functions (IT, Administration, HR etc.) effectively meet my requirements. *
Strongly Disagree
Strongly Agree
I believe that the performance feedback I receive throughout the year is accurately reflected in my year-end performance appraisal. *
Strongly Disagree
Strongly Agree
I am kept well informed about the organizations’ plans & progress and the steps being taken to achieve its goals. *
Strongly Disagree
Strongly Agree
My work groups continuously improve the internal processes and procedures to ensure they don’t become redundant/bureaucratic. *
Strongly Disagree
Strongly Agree
My manager appreciates me and recognizes my work when I perform well. *
Strongly Disagree
Strongly Agree
I trust my colleagues in other departments. *
Strongly Disagree
Strongly Agree
I am satisfied with the physical working conditions in my work area/work station. *
Strongly Disagree
Strongly Agree
My subordinates are receptive to constructive feedback.
Strongly Disagree
Strongly Agree
Clear selection
In my work group, people cooperate with each other. *
Strongly Disagree
Strongly Agree
I am involved in setting my performance goals and targets. *
Strongly Disagree
Strongly Agree
In my organization, cross-functional teams are created to meet for larger organizational objectives. *
Strongly Disagree
Strongly Agree
I can express grievances without any fear of reprisal. *
Strongly Disagree
Strongly Agree
Sufficient effort is made to get the opinions and ideas of the employees. *
Strongly Disagree
Strongly Agree
The year-end evaluation by my supervisor provides me with effective feedback to help improve my performance *
Strongly Disagree
Strongly Agree
My team demonstrates the technical skills required to effectively manage their work assignments.
Strongly Disagree
Strongly Agree
Clear selection
Events in the organization are communicated to us in a timely and effective manner. *
Strongly Disagree
Strongly Agree
My team members can be relied upon to help when things get difficult in my job
Strongly Disagree
Strongly Agree
Clear selection
My organization encourages Supervisors to makes good use of non-monitory rewards & recognition to encourage good performance *
Strongly Disagree
Strongly Agree
My team members’ work together to find ways to improve the service we provide
Strongly Disagree
Strongly Agree
Clear selection
In our organization, good team performance is celebrated in departmental gatherings. *
Strongly Disagree
Strongly Agree
I feel I am being paid proportionately to my skills, strengths and talents. *
Strongly Disagree
Strongly Agree
I feel pride when I tell others I am part of NBP *
Strongly Disagree
Strongly Agree
I would recommend my organization to friends and relatives as a great place to work. *
Strongly Disagree
Strongly Agree
I am currently not thinking of leaving NBP for a better opportunity. *
Strongly Disagree
Strongly Agree
My organization motivates me to put in extra efforts (without any rewards) to achieve its objectives. *
Strongly Disagree
Strongly Agree
If I were to leave, I would miss my friends and people I work with more than anything else. *
Strongly Disagree
Strongly Agree
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